Birthday Party FAQ

 1.  I was not offered the time frame I needed.  What can I do?

While we will make every effort to accommodate your needs, we can only make changes if the space is available. The time(s) you were offered is what we have available on that day. If you need a different time, we recommend that you try another date.

2.  Why am I asked to arrive 15 minutes early?

In the fifteen minutes before your party we await the arrival of your guests. Also we have to prepare your child's table, take presents and cake upstairs, and make sure that your food is ready upon going to your room.

3.  What if I want to stay longer than the 90-minute room time?

You are more than welcome to stay here after the scheduled party time is over. However, you will need to relocate the party to the general dining/game area in order to accommodate guests who have reserved the time frame after yours. We also offer room rentals at $75.00 per additional hour.

4.  Is there a cost or charge for adults/parents to attend the party?

There is no charge for these guests, unless you choose to purchase food, drinks, and/or activities for them. You can order these items on the day of the party at registration when you arrive or through your party host. We do ask that you be aware that our seating is only for the birthday child and his/her friends.

5.  What happens if my guest count changes?

We cannot guarantee that we can increase your seating once a reservation has been made. We charge for the number of children that show up, but we do have an 8 guest minimum (For example, if you reserved for 16 and only 12 show up, you would be charged for 12. Then again, if you only have 6 guests that show up, you will still be charged for 8) We can adjust for small increases; however our tables only accommodate up to 15 children. Therefore, we recommend that you confirm your reservation or call back should you need to decrease or increase the seating arrangements.

6.  What kind of decorations do you have and/or can I bring my own?

We provide decorations and balloons for the birthday child. You are more than welcome to bring in your own if you would like something different. We do recommend you arrive at least 15 minutes early if you are bringing your own decorations.

7.  Does Magic Mountain have cakes or can I bring my own cake?

Magic Mountain does not have cakes on property. You are welcome to bring your own cake or cupcakes. You may also bring in your own ice cream cake. Ice Cream is available for purchase at the park.  Other than cake, no other outside food or beverages are permitted at Magic Mountain.

8.  What is in the party favor bags?

Magic Mountain's party favor bags include a candy, tokens and coupons. Also, we give out our party bags at the end of the party since they hold the tokens the kids will be using.

9.  How do I get invitations?

You can print paper invitations on our website /east/birthday-parties/

10.  May I bring in a piñata?

No, they may be purchased at Magic Mountain.

11.  Can I bring in outside food or drinks?

Only cake and cupcakes are allowed.  NO outside ice cream is allowed. No other outside food or drink allowed.

12.  Will my credit card be charged?  When do I pay?

Your credit card will be charged $50 as a deposit on the day you reserve your party. This deposit is non-refundable but goes towards your birthday balance. Your remaining balance for the birthday will be handled on the day of the party. We do not accept personal checks! We will refund your $50 deposit in a Magic Mountain gift certificates if cancelled with in 48 hours prior to event date.

13.  How do I change the time and/or date of the party?

You can call Magic Mountain to reschedule to another available spot.

14.  What happens if I'm celebrating two or more children's birthdays?

There is a $7 fee for each extra birthday honoree. Each child celebrating a birthday will receive 200 free redemption points, a free Super Saturday Pass and a photo mug.

15.  Someone in my party is in a wheelchair, can you accomodate them?

We do offer handicap accessible rooms avaliable upon request & avaliability.

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